Privacy Policy

1. Introduction

Welcome to Retailovin.com. Retailovin, Inc. ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website https://retailovin.com, our AI models, and our end-to-end retail media solutions (collectively, the "Service").

Please read this policy carefully. By using our Service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect information that you provide directly to us, information we collect automatically, and information from third parties.

a. Information You Provide to Us

Account Information: When you register for an account, we collect information such as your name, company name, email address, and password.
Payment Information: When you subscribe to a paid plan, we use a third-party payment processor (e.g., Stripe) to collect your payment information. We do not store your full credit card details on our servers.
User Input: We collect the prompts, topics, data, and other materials you provide to the Service to generate content ("Input").
Virtual Try-On Assets: If you choose to use our virtual try-on experiences powered by generative AI, we collect the product imagery, customer-facing assets, measurements, reference images, or user-uploaded photos you submit to generate personalized try-on results. These assets may include body pose data and garment metadata that you elect to provide.
Retail Media Materials: For our retail media solutions, we may collect campaign briefs, creative assets, placement preferences, product feeds, and performance goals that you submit so we can plan, optimize, and report on your campaigns.
Communications: If you contact us for support or other inquiries, we collect the information you provide in your communications.

b. Information We Collect Automatically

Log and Usage Data: We automatically collect information when you access and use the Service. This includes your IP address, browser type, operating system, pages viewed, access times, and the referring website address.
Cookies and Tracking Technologies: We use cookies and similar technologies to track activity on our Service and hold certain information. Cookies help us improve our Service and your experience. For more details, please see our Cookie Policy.

3. How We Use Your Information

We use the information we collect for various purposes, including to:

Provide, operate, maintain, and improve our Service.
Create and manage your account, and process your payments.
Generate content and provide publishing solutions as requested by you.
Deliver virtual try-on previews and garment visualizations tailored to your selections by running the assets you upload through our generative AI pipelines.
Plan, launch, and optimize retail media campaigns across on-site and off-site channels, including ad trafficking, creative personalization, pacing, and performance measurement.
Communicate with you, including responding to your inquiries, providing customer support, and sending you administrative or marketing messages (from which you can opt-out).
Monitor and analyze trends, usage, and activities in connection with our Service.
Detect and prevent fraudulent transactions and other illegal activities and protect the rights and property of ForesthillAI and others.
Comply with legal and regulatory obligations.

4. Use of Data for AI Model Training

Transparency is a core value at ForesthillAI. Here is how we handle your data in relation to our AI models:

We do not use your proprietary "Input" or the "Generated Content" from your account to train our general AI models without your explicit, opt-in consent.

Should you choose to opt-in to help us improve our models, any data used for such purposes will be fully anonymized and aggregated. This means the data is stripped of all personally identifiable information and combined with data from other users, making it impossible to link back to you or your company. Your privacy and the confidentiality of your content are paramount.

When you engage the virtual try-on features, we process the submitted assets solely to render the requested try-on outputs, quality-check the generated imagery, and troubleshoot issues. Generated try-on images are retained temporarily in secure storage—typically no longer than 30 days—unless you request a shorter period or regulatory obligations require a different retention window.

We do not sell or rent your personal data to third parties. We may share information in the following limited circumstances:

Service Providers: We may share information with third-party vendors and service providers that perform services on our behalf, such as cloud hosting (e.g., Amazon Web Services), payment processing, and analytics services. These providers are contractually obligated to protect your data and use it only for the purposes for which it was disclosed.
Retail Media Partners: When executing retail media campaigns on your behalf, we may share campaign parameters, creative variants, or product feed data with advertising platforms, retail media networks, measurement providers, and demand-side platforms strictly as necessary to fulfill the placement, delivery, and reporting of your campaigns.
Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
Legal Requirements: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend our rights or property, or protect the personal safety of our users or the public.
With Your Consent: We may share your information for any other purpose with your explicit consent.

6. Data Security

We implement administrative, technical, and physical security measures designed to protect your information from unauthorized access, use, or disclosure. We use encryption (such as SSL/TLS) to protect data in transit. However, no electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal data for as long as your account is active or as needed to provide you with the Service. We may also retain your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. You can delete your account at any time, which will result in the deletion of your personal information, subject to our retention policies for backup and legal compliance.

8. Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal information:

The right to access, update, or delete the information we have on you.
The right of rectification to correct any inaccurate or incomplete information.
The right to object to our processing of your personal data.
The right of restriction to request that we restrict the processing of your personal information.
The right to data portability for the information you provide to us.
The right to withdraw consent at any time where we relied on your consent to process your information.

For Users in the EEA, UK, and California: We are committed to upholding rights granted by the GDPR and CCPA/CPRA. To exercise any of these rights, please contact us using the details below.

9. Children's Privacy

Our Service is not intended for use by anyone under the age of 18. We do not knowingly collect personally identifiable information from children. If you are a parent or guardian and believe your child has provided us with personal data, please contact us.

10. International Data Transfers

Your information, including personal data, may be transferred to—and maintained on—computers located outside of your state, province, or country where the data protection laws may differ. Our company is based in the United States. By using our Service, you consent to the transfer of your data to the United States.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. We may also notify you through email or a notice on the Service.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Retailovin, Inc. Email: [contact@retailovin.com]